Stream International


Home  /  Export and Import   /  ACI: Electronic Response Messaging from CBSA

ACI: Electronic Response Messaging from CBSA

There are various types of response messages that clients can expect to receive from CBSA when transmitting cargo and/or conveyance reports. These include:

  1. Positive Response Messages
  2. Error Response Messages
  3. Match Response Notices
  4. Risk Assessment Notices
  5. Do Not Load Messages
  6. Hold Messages
  7. Cancellation Messages

1.  Positive Response Messages

These messages are issued in the form of what CBSA calls “acknowledgements”. There are two types of acknowledgements: Functional and Application.

Functional Acknowledgement: An acknowledgement that notifies the sender that CBSA has received the message and the message was syntactically correct. This acknowledgement is generated before the validation is performed.

Application Acknowledgement: An acknowledgement that notifies the sender that CBSA has received and successfully validated the data and found no error. Validation occurs when the transmitted data has been validated for specific edits by CBSA systems and has passed those edits.

If all is in order, the carrier will receive both acknowledgements. It’s important to now that these messages only verify and acknowledge the data that was sent.


1.  Error Response Messages

Error messages are issued in the form of Reject Notices and can be either for syntax or validation. Error codes are transmitted to the sender and indicate the nature of the error. Changes must be made and data re-sent to CBSA.

2.  Match Response Notices

A Matched Notice is sent when a specific trade document is linked to a related trade document. When supplementary cargo data has been filed, a matched notice will be sent when a link is made between it and the primary cargo report. One notice is sent to the originator of the supplementary cargo report and the other notice is sent to the originator of the primary cargo report.

3.  Risk Assessment Notices

These notices may be issued when CBSA requires the client to provide more information regarding the cargo or to provide the client with specific instructions regarding the loading/unloading of the cargo. Risk Assessment notices may also include free text remarks that provide clients with additional information and instructions.

4.  Do Not Load Messages

When a cargo report and any supplementary cargo report is sent prior to loading, if the carrier or freight forwarder does not receive a Do Not Load Message, they are to assume that the cargo can be loaded. Do Not Load messages are most commonly associated with ocean freight.

Following are two examples why A Do Not Load message might be issued:

  1. CBSA requires information pertaining to the cargo such as description of goods, ultimate consignee or shipper.
  2. CBSA requires the carrier to await instructions from the foreign Customs

If additional information is required, cargo data must be re-sent with the required information. The cargo cannot be loaded until CBSA has sent a message indicating that the Do Not Load message has been removed.

6.  Hold Messages

CBSA may issue a Hold message at any time while the vessel is enroute to Canada. This message means that the cargo cannot be removed from the dock when it arrives in Canada until a message is received indicating the Hold has been removed.

7.  Cancellation Messages

This type of message may be transmitted to the client any time after to the issuance of “Do Not Load”, “Hold” and “Do Not Unload” messages in order to cancel these instructions.


The EDI system receives and processes transmitted cargo and conveyance information 24 hours a day, 7 days a week. CBSA’s EDI system will, under normal conditions, endeavour to send acknowledgement and error messages to the sender within 15 minutes from the receipt of the transmitted message.

CBSA will endeavour to send the EDI response message for Risk Assessment Notices prior to the estimated time of arrival to identify a “Hold” on a shipment, and within 24 hours of the estimated date and time of loading to identify a “Do Not Load” for marine cargo loaded in a country other than the U.S.


Post a comment